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This Website (www.lagalleria.ch) (the “Website”), is owned by and operated by or on behalf of La Galleria Art & Design GmbH, Zumikon, Switzerland (“La Galleria”, “we” or “us”) with delivery services provided by DHL Express (Schweiz) AG (“DHL”). If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by telephone on 0041 75 418 18 18 or by email at firstname.lastname@example.org or by post using the address given below.
LA GALLERIA ART & DESIGN GmbH
USE OF THIS WEBSITE:
PLACING AN ORDER:
By placing an order with us you agree to and accept these Terms. If you are unhappy with or unclear about any aspect of these terms, please contact our customer service before placing an order with us . Calls to our Customer Service are charged at the local network or network provider rate.
By placing an order via this Website you are making an offer to La Galleria to purchase the goods detailed in your order upon the terms described in your order.
By placing an order for the delivery of goods via this Website:
For delivery destinations within the EU you are making an offer to DHL to deliver the goods detailed in your order upon the terms described in your order. Once you have placed an order for goods and delivery, we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods or for them to be delivered has been accepted. A contract between you and La Galleria for the sale and delivery of our goods will only exist once an order has been accepted, processed and despatched to you. We will take payment from your credit/debit/PayPal account at the time you place your order.
Prices and availability of goods are subject to change without notice.
Please note that a delivery charge will be added to your order value where appropriate. La Galleria shall receive such delivery charge on behalf of DHL in relation to the delivery of the goods. Please see our delivery times and charges.
All dates quoted for delivery are estimated delivery dates only and may be subject to change. Neither La Galleria nor DHL can accept liability for any loss or damage whether direct or indirect if delivery takes place at any time other than the estimated date for delivery.
All export and import of our goods, customs clearance and VAT accounting for Austria, Belgium, Germany, France, Italy, Luxembourg, Monaco, Netherlands, San Marino and Vatican City will be managed and handled by DHL. The respective VAT for Austria, Belgium, Germany, France, Italy, Luxembourg, Monaco, Netherlands, San Marino and Vatican City will be invoiced directly by DHL and must be paid before delivery of the goods. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.
CONFORMITY OF GOODS:
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.
RETURNS OR EXCHANGES:
We want you to be delighted with your purchase. With La Galleria Art & Design GmbH you buy only products of the highest quality standard. Each of our products is unique. They are quality controlled for any defects or damage and have been packed carefully by hand. You receive our products originally packed and therefore you can be sure, that your exclusive goods have not been worn before. For this reason, we do not accept any returns or exchanges of our exclusive goods.
CUSTOMS AND IMPORT DUTIES:
All prices quoted on this Website are accurate at the time of publication, are quoted in Swiss Francs and where appropriate are inclusive of CH sales tax (VAT) at the current rate. If your order is being despatched to a destination outside Switzerland then your sales tax (VAT) will be zero. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.
DISCLAIMER & LIMITATIONS OF LIABILITY:
The limitations of liability in these conditions shall apply for the benefit of La Galleria Art & Design GmbH. While La Galleria uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and La Galleria will not be responsible for any errors or omissions or for the results arising from the use of such information. While La Galleria takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. Further, La Galleria will not be responsible nor liable for your use of any other Websites which you may access via links within this Website. La Galleria does not control these Websites and is not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by or affiliation with La Galleria. La Galleria will not be liable to you or be deemed to be in breach of these Terms or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
LAW AND TERRITORY:
To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by Swiss law and you agree to submit to the non-exclusive jurisdiction of the Swiss court. This does not affect your non-excludable statutory rights. This Website and our Terms have been designed for use within Switzerland and under Swiss law. Whilst we are happy to consider requests for products and enquiries from outside Switzerland, we give no warranty, express or implied, that the use of this Website or the placing of any order through this Website from outside Switzerland complies with any applicable non-Swiss laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.
ALTERNATIVE DISPUTE RESOLUTION IN ACCORDANCE WITH ART. 14 (1) ODR-VO AND § 36 VSBG:
Online Dispute Resolution in Consumer Affairs under Article 14 (1) (ODR-VO):
The European Commission provides a platform for online dispute resolution (OS) available at https://ec.europa.eu/consumers/odr. The OS platform is a point of contact for out-of-court settlement of disputes arising from online services and purchasing processes. We are not obliged and generally unwilling to participate in a dispute resolution procedure before a consumer arbitration board.